Managing your communications
Overview
AjiCook lets you choose how you want to receive marketing updates, while always ensuring you receive the essential transactional messages related to your orders.
How it works
Marketing communications → In your Communication Preferences page, you can enable or disable:
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Special offers (exclusive deals and promotions)
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News & updates (latest meals and announcements)
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Newsletter & promotions (featured chefs and offers)
Push notifications → From the same page, you can manage push alerts for promotions and special offers.
Transactional communications (cannot be disabled) → These are required to keep you informed about your orders:
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Order placed confirmations
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Order completed notifications
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Cancellation or refund updates
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Flexibility → You can change your marketing and push preferences anytime. Simply update the toggles and click Accept to save your choices.
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